Email in the context of Customer relationship

The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a network of networks that comprises private, public, academic, business, and government networks of local to global scope, linked by electronic, wireless, and optical networking technologies. The Internet carries a vast range of information services and resources, such as the interlinked hypertext documents and applications of the World Wide Web (WWW), electronic mail, internet telephony, streaming media and file sharing.

Most traditional communication media, including telephone, radio, television, paper mail, newspapers, and print publishing, have been transformed by the Internet, giving rise to new media such as email, online music, digital newspapers, news aggregators, and audio and video streaming websites. The Internet has enabled and accelerated new forms of personal interaction through instant messaging, Internet forums, and social networking services. Online shopping has also grown to occupy a significant market across industries, enabling firms to extend brick and mortar presences to serve larger markets. Business-to-business and financial services on the Internet affect supply chains across entire industries.

Internet access is a facility or service that provides connectivity for a computer, a computer network, or other network device to the Internet, and for individuals or organizations to access or use applications such as email and the World Wide Web. Internet access is offered for sale by an international hierarchy of Internet service providers (ISPs) using various networking technologies. At the retail level, many organizations, including municipal entities, also provide cost-free access to the general public. Types of connections range from fixed-line cable (such as DSL and fiber optic) to mobile (via cellular) and satellite.

The availability of Internet access to the general public began with the commercialization of the early Internet in the early 1990s, and has grown with the availability of useful applications, such as the World Wide Web. In 1995, only 0.04 percent of the world's population had access, with well over half of those living in the United States and consumer use was through dial-up. By the first decade of the 21st century, many consumers in developed nations used faster broadband technology. By 2014, 41 percent of the world's population had access, broadband was almost ubiquitous worldwide, and global average connection speeds exceeded one megabit per second.

A smartphone is a mobile device that combines the functionality of a traditional mobile phone with advanced computing capabilities. It typically has a touchscreen interface, allowing users to access a wide range of applications and services, such as web browsing, email, and social media, as well as multimedia playback and streaming. Smartphones have built-in cameras, GPS navigation, and support for various communication methods, including voice calls, text messaging, and internet-based messaging apps. Smartphones are distinguished from older-design feature phones by their more advanced hardware capabilities and extensive mobile operating systems, access to the internet, business applications, mobile payments, and multimedia functionality, including music, video, gaming, radio, and television.

Smartphones typically feature metal–oxide–semiconductor (MOS) integrated circuit (IC) chips, various sensors, and support for multiple wireless communication protocols. Examples of smartphone sensors include accelerometers, barometers, gyroscopes, and magnetometers; they can be used by both pre-installed and third-party software to enhance functionality. Wireless communication standards supported by smartphones include Wi-Fi, Bluetooth, Hotspots and satellite navigation. By the mid-2020s, manufacturers began integrating satellite messaging and emergency services, expanding their utility in remote areas without reliable cellular coverage. Smartphones have largely replaced personal digital assistant (PDA) devices, handheld/palm-sized PCs, portable media players (PMP), point-and-shoot cameras, camcorders, and, to a lesser extent, handheld video game consoles, e-reader devices, pocket calculators, and GPS tracking units.

The Nokia 770 Internet Tablet is a wireless Internet appliance from Nokia, originally announced at the LinuxWorld Summit in New York City on 25 May 2005. It is designed for wireless Internet browsing and email functions and includes software such as Internet radio, an RSS news reader, ebook reader, image viewer and media players for selected types of media.

The device went on sale in Europe on 3 November 2005, at a suggested retail price of €349 to €369 (£245 in the United Kingdom). In the United States, the device became available for purchase through Nokia USA's web site on 14 November 2005 for $359.99. On 8 January 2007, Nokia announced the Nokia N800, the successor to the 770. In July 2007, the price for the Nokia 770 fell to under US$150 / 150 EUR / 100 GBP.

A mobile phone or cell phone is a portable wireless telephone that allows users to make and receive calls over a radio frequency link while moving within a designated telephone service area, unlike fixed-location phones (landline phones). This radio frequency link connects to the switching systems of a mobile phone operator, providing access to the public switched telephone network (PSTN). Modern mobile telephony relies on a cellular network architecture, which is why mobile phones are often referred to as 'cell phones' in North America.

Beyond traditional voice communication, digital mobile phones have evolved to support a wide range of additional services. These include text messaging, multimedia messaging, email, and internet access (via LTE, 5G NR or Wi-Fi), as well as short-range wireless technologies like Bluetooth, infrared, and ultra-wideband (UWB).

A smartphone is a mobile device that combines the functionality of a traditional mobile phone with advanced computing capabilities. It typically has a touchscreen interface, allowing users to access a wide range of applications and services, such as web browsing, email, and social media, as well as multimedia playback and streaming. Smartphones have built-in cameras, GPS navigation, and support for various communication methods, including voice calls, text messaging, and internet-based messaging apps. Smartphones are distinguished from older-design feature phones by their more advanced hardware capabilities and extensive mobile operating systems, access to the internet, business applications, mobile payments, and multimedia functionality, including music, video, gaming, radio, and television.

Smartphones typically feature metal–oxide–semiconductor (MOS) integrated circuit (IC) chips, various sensors, and support for multiple wireless communication protocols. Examples of smartphone sensors include accelerometers, barometers, gyroscopes, and magnetometers; they can be used by both pre-installed and third-party software to enhance functionality. Wireless communication standards supported by smartphones include LTE, 5G NR, Wi-Fi, Bluetooth, and satellite navigation. By the mid-2020s, manufacturers began integrating satellite messaging and emergency services, expanding their utility in remote areas without reliable cellular coverage. Smartphones have largely replaced personal digital assistant (PDA) devices, handheld/palm-sized PCs, portable media players (PMP), point-and-shoot cameras, camcorders, and, to a lesser extent, handheld video game consoles, e-reader devices, pocket calculators, and GPS tracking units.

Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated formats (e.g., instant messaging, email, chat rooms, online forums, social network services), it has also been applied to other forms of text-based interaction such as text messaging. Research on CMC focuses largely on the social effects of different computer-supported communication technologies. Many recent studies involve Internet-based social networking supported by social software.

A personal computer (PC), or simply computer, is a computer designed for personal use. It is typically used for tasks such as word processing, internet browsing, email, multimedia playback, and gaming. Personal computers are intended to be operated directly by an end user, rather than by a computer expert or technician. Unlike large, costly minicomputers and mainframes, time-sharing by many people at the same time is not used with personal computers. The term "home computer" has also been used, primarily in the late 1970s and 1980s. The advent of personal computers and the concurrent Digital Revolution have significantly affected the lives of people.

Institutional or corporate computer owners in the 1960s had to write their own programs to do any useful work with computers. While personal computer users may develop their applications, usually these systems run commercial software, free-of-charge software ("freeware"), which is most often proprietary, or free and open-source software, which is provided in ready-to-run, or binary form. Software for personal computers is typically developed and distributed independently from the hardware or operating system manufacturers. Many personal computer users no longer need to write their programs to make any use of a personal computer, although end-user programming is still feasible. This contrasts with mobile systems, where software is often available only through a manufacturer-supported channel and end-user program development may be discouraged by lack of support by the manufacturer.

The telecommunications industry within the sector of information and communication technology comprises all telecommunication/telephone companies and Internet service providers, and plays a crucial role in the evolution of mobile communications and the information society.

Telephone calls continue to be the industry's largest revenue generator, but due to advances in network technology, telecom today is less about voice and increasingly about text (messaging, email) and images (e.g. video streaming).High-speed Internet access for computer-based data applications such as broadband information services and interactive entertainment is pervasive. Digital subscriber line (DSL) is the main broadband telecom technology. The fastest growth comes from (value-added) services delivered over mobile networks.

In computing, a trojan horse (or simply trojan; often capitalized, but see below) is a kind of malware that misleads users as to its true intent by disguising itself as a normal program.

Trojans are generally spread by some form of social engineering. For example, a user may be duped into executing an email attachment disguised to appear innocuous (e.g., a routine form to be filled in), or into clicking on a fake advertisement on the Internet. Although their payload can be anything, many modern forms act as a backdoor, contacting a controller who can then have unauthorized access to the affected device. Ransomware attacks are often carried out using a trojan.

In computer technology and telecommunications, online indicates a state of connectivity, and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed as "on line" or "on the line") could refer to any piece of equipment or functional unit that is connected to a larger system. Being online means that the equipment or subsystem is connected, or that it is ready for use.

"Online" has come to describe activities and concepts that take place on the Internet, such as online identity, online predator and online shop. A similar meaning is also given by the prefixes cyber and e, as in words cyberspace, cybercrime, email, and e-commerce. In contrast, "offline" can refer to either computing activities performed while disconnected from the Internet, or alternatives to Internet activities (such as shopping in brick-and-mortar stores). The term "offline" is sometimes used interchangeably with the acronym "IRL", meaning "in real life", as well as about office meetings in person wherein a formal, high-concentration meeting may have matters taken "offline" to a more relaxed moment away from the "online" high-stress meeting.

Google LLC (/ˈɡuː.ɡəl/ , GOO-gəl) is an American multinational technology corporation focused on information technology, online advertising, search engine technology, email, cloud computing, software, quantum computing, e-commerce, consumer electronics, and artificial intelligence (AI). It has been referred to as "the most powerful company in the world" by the BBC, and is one of the world's most valuable brands. Google's parent company Alphabet Inc. has been described as a Big Tech company.

Google was founded on September 4, 1998, by American computer scientists Larry Page and Sergey Brin. Together, they own about 14% of its publicly listed shares and control 56% of its stockholder voting power through super-voting stock. The company went public via an initial public offering (IPO) in 2004. In 2015, Google was reorganized as a wholly owned subsidiary of Alphabet Inc. Google is Alphabet's largest subsidiary and is a holding company for Alphabet's internet properties and interests. Sundar Pichai was appointed CEO of Google on October 24, 2015, replacing Larry Page, who became the CEO of Alphabet. On December 3, 2019, Pichai also became the CEO of Alphabet.

An electronic document is a document that can be sent through non-physical means, such as telex, email, and the internet. Originally, any computer data were considered as something internal—the final data output was always on paper. However, the development of computer networks has made it so that in most cases it is much more convenient to distribute electronic documents than printed ones. The improvements in electronic visual display technologies made it possible to view documents on a screen instead of printing them (thus saving paper and the space required to store the printed copies). However, using electronic documents for the final presentation instead of paper has created the problem of multiple incompatible file formats. Even plain text computer files are not free from this problem—e.g. under MS-DOS, most programs could not work correctly with UNIX-style text files (see newline), and for non-English speakers, the different code pages always have been a source of trouble.

Even more problems are connected with complex file formats of various word processors, spreadsheets, and graphics software. To alleviate the problem, many software companies distribute free file viewers for their proprietary file formats (one example is Adobe's Acrobat Reader). The other solution is the development of standardized non-proprietary file formats (such as HTML and OpenDocument), and electronic documents for specialized uses have specialized formats—the specialized electronic articles in physics use TeX or PostScript.

Email filtering is the processing of email to organize it according to specified criteria. The term can apply to the intervention of human intelligence, but most often refers to the automatic processing of messages at an SMTP server, possibly applying anti-spam techniques. Filtering can be applied to incoming emails as well as to outgoing ones.

Depending on the calling environment, email filtering software can reject an item at the initial SMTP connection stage or pass it through unchanged for delivery to the user's mailbox. It is also possible to redirect the message for delivery elsewhere, quarantine it for further checking, modify it or 'tag' it in any other way.

An ahnentafel (German for "ancestor table"; German: [ˈʔaːnənˌtaːfəl]) or ahnenreihe ("ancestor series"; German: [ˈʔaːnənˌʁaɪə]) is a genealogical numbering system for listing a person's direct ancestors in a fixed sequence of ascent. The subject (or proband) of the ahnentafel is listed as No. 1, the subject's father as No. 2 and the mother as No. 3, the paternal grandparents as No. 4 and No. 5 and the maternal grandparents as No. 6 and No. 7, and so on, back through the generations. Apart from No. 1, who can be male or female, all even-numbered persons are male, and all odd-numbered persons are female. In this schema, the number of any person's father is double the person's number, and a person's mother is double the person's number plus one. Using this definition of numeration, one can derive some basic information about individuals who are listed without additional research.

This construct displays a person's genealogy compactly, without the need for a diagram such as a family tree. It is particularly useful in situations where one may be restricted to presenting a genealogy in plain text, for example, in emails or newsgroup articles. In effect, an ahnentafel is a method for storing a binary tree in an array by listing the nodes (individuals) in level-order (in generation order).

In computer networks, download means to receive data from a remote system, typically a server such as a web server, an FTP server, an email server, or other similar systems. This contrasts with uploading, where data is sent to a remote server.

A download is a file offered for downloading or that has been downloaded, or the process of receiving such a file.

The client–server model is a distributed application structure that partitions tasks or workloads between the providers of a resource or service, called servers, and service requesters, called clients. Often clients and servers communicate over a computer network on separate hardware, but both client and server may be on the same device. A server host runs one or more server programs, which share their resources with clients. A client usually does not share its computing resources, but it requests content or service from a server and may share its own content as part of the request. Clients, therefore, initiate communication sessions with servers, which await incoming requests.Examples of computer applications that use the client–server model are email, network printing, and the World Wide Web.