Paratransit (also community transport in the United Kingdom, or intermediate public transport) is a type of public transport service that supplements fixed-route mass transit by providing individualized rides without fixed routes or timetables. Paratransit services may vary considerably on the degree of flexibility they provide their customers. At their simplest they may consist of a taxi or small bus that will run along a more or less defined route and then stop to pick up or discharge passengers on request. At the other end of the spectrum—fully demand-responsive transport—the most flexible paratransit systems offer on-demand call-up door-to-door service from any origin to any destination in a service area. In addition to public transit agencies, paratransit services may be operated by community groups or not-for-profit organizations, and for-profit private companies or operators.
The concept of intermediate public transport (IPT) or paratransit, exhibits considerable variation between developed and developing nations. In developed countries, it is typically a flexible, demand-responsive form of public transportation designed to provide point-to-point service. These systems are generally well-structured and organized. On the other hand, in developing countries, IPT often operates as an informal, cost-effective alternative to formal transportation modes. It tends to be unorganized and subject to minimal government regulation, serving as a prevalent form of spontaneous public transport that facilitates quick and convenient travel.
