Unified communications in the context of "Information and communication technologies"

⭐ In the context of Information and Communications Technology, unified communications is considered…

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⭐ Core Definition: Unified communications

Unified communications (UC) is a business and marketing concept that integrates multiple enterprise communication services. These include instant messaging, presence information, IP telephony, mobility features, audio/video/web conferencing, desktop and data sharing, call control, and speech recognition. UC also links with non-real-time services such as unified messaging (integrated voicemail, e-mail, SMS, and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

In its broadest sense, the UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol television (IPTV) and digital signage as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.

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👉 Unified communications in the context of Information and communication technologies

Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate information.

ICT is also used to refer to the convergence of audiovisuals and telephone networks with computer networks through a single cabling or link system. There are large economic incentives to merge the telephone networks with the computer network system using a single unified system of cabling, signal distribution, and management. ICT is an umbrella term that includes any communication device, encompassing radio, television, cell phones, computer and network hardware, satellite systems and so on, as well as the various services and appliances with them such as video conferencing and distance learning. ICT also includes analog technology, such as paper communication, and any mode that transmits communication.

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