A telephone exchange, telephone switch, or central office is a central component of a telecommunications system in the public switched telephone network (PSTN) or in large enterprises. It facilitates the establishment of communication circuits, enabling telephone calls between subscribers. The term "central office" can also refer to a central location for fiber optic equipment for a fiber internet provider.
In historical perspective, telecommunication terminology has evolved with time. The term telephone exchange is often used synonymously with central office, a Bell System term. A central office is defined as the telephone switch controlling connections for one or more central office prefixes. However, it also often denotes the building used to house the inside plant equipment for multiple telephone exchange areas. In North America, the term wire center may be used to denote a central office location, indicating a facility that provides a telephone with a dial tone. Telecommunication carriers also define rate centers for business and billing purposes, which in large cities, might encompass clusters of central offices to specify geographic locations for distance measurement calculations.
