Service drop in the context of "Utility pole"

Electric power distribution is the final stage in the delivery of electricity. Electricity is carried from the transmission system to individual consumers. Distribution substations connect to the transmission system and lower the transmission voltage to medium voltage ranging between 2 kV and 33 kV with the use of transformers. Primary distribution lines carry this medium voltage power to distribution transformers located near the customer's premises. Distribution transformers again lower the voltage to the utilization voltage used by lighting, industrial equipment and household appliances. Often several customers are supplied from one transformer through secondary distribution lines. Commercial and residential customers are connected to the secondary distribution lines through service drops. Customers demanding a much larger amount of power may be connected directly to the primary distribution level or the subtransmission level.

The transition from transmission to distribution happens in a power substation, which has the following functions:

The last mile, or last kilometer, in the telecommunications, cable television and internet industries refers to the final leg of a telecommunications network that delivers telecommunication services to retail end-users (customers). More specifically, last mile describes the portion of the telecommunications network chain that physically reaches the end-user's premises. Examples are the copper wire subscriber lines connecting landline telephones to the local telephone exchange; coaxial cable service drops carrying cable television signals from utility poles to subscribers' homes, and cell towers linking local cell phones to the cellular network. The word "mile" is used metaphorically; the length of the last mile link may be more or less than a mile. Because the last mile of a network to the user is conversely the first mile from the user's premises to the outside world when the user is sending data, the term first mile is also alternatively used.

The last mile is typically the speed bottleneck in communication networks; its bandwidth effectively limits the amount of data that can be delivered to the customer. This is because retail telecommunications networks have the topology of "trees", with relatively few high capacity "trunk" communication channels branching out to feed many final mile "twigs". The final mile links, being the most numerous and thus the most expensive part of the system, as well as having to interface with a wide variety of user equipment, are the most difficult to upgrade to new technology. For example, telephone trunklines that carry phone calls between switching centers are made of modern optical fiber, but the last mile is typically twisted pair wires, a technology which has essentially remained unchanged for over a century since the original laying of copper phone cables.

A padmount or pad-mounted transformer is a ground-mounted electric power distribution transformer in a locked steel cabinet mounted on a concrete pad. Since all energized connection points are securely enclosed in a grounded metal housing, a padmount transformer can be installed in places that do not have room for a fenced enclosure. Padmount transformers are used with underground electric power distribution lines at service drops, to step down the primary voltage on the line to the lower secondary voltage supplied to utility customers. A single transformer may serve one large building or many homes.

Pad-mounted transformers are made in power ratings from around 15 to around 5000 kVA and often include built-in fuses and switches. Primary power cables may be connected with elbow connectors, which can be operated when energized using a hot stick and allows for flexibility in repair and maintenance.

A weatherhead, also called a weathercap, service head, service entrance cap, or gooseneck (slang) is a weatherproof service drop entry point where overhead power or telephone wires enter a building, or where wires transition between overhead and underground cables. At a building the wires enter a conduit, a protective metal pipe, and the weatherhead is a waterproof cap on the end of the conduit that allows the wires to enter without letting in water. It is shaped like a hood, with the surface where the wires enter facing down at an angle of at least 45°, to shield it from precipitation. A rubberized gasket makes for a tight seal against the wires. Before they enter the weatherhead, a drip loop is left in the overhead wires, which permits rain water that collects on the wires to drip off before reaching the weatherhead.

A weatherhead termination is only used at low voltages (up to 600 volts), since higher distribution voltages require more insulation between conductors and metal enclosures. Higher-voltage connections are made through a pothead.