Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distribution Services. It operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels). Formed in 2001, the company used the name Consignia for a brief period but changed it soon afterwards. Prior to this date, Royal Mail and Parcelforce were (along with Post Office Counters Ltd) part of the Post Office, a UK state-owned enterprise the history of which is summarised below. Long before it came to be a company name, the 'Royal Mail' brand had been used by the General Post Office to identify its distribution network (which over the centuries included horse-drawn mail coaches, horse carts and hand carts, ships, trains, vans, motorcycle combinations and aircraft).
The company provides mail collection and delivery services throughout the UK. Letters and parcels are deposited in post or parcel boxes, or are collected in bulk from businesses and transported to Royal Mail sorting offices. Royal Mail owns and maintains the UK's distinctive and iconic red pillar boxes, first introduced in 1852 (12 years after the first postage stamp, Penny Black), and other post boxes, many of which bear the royal cypher of the reigning monarch at the date of manufacture. Deliveries are made at least once every day except Sundays and bank holidays at uniform charges for all UK destinations. Royal Mail generally aims to make first class deliveries the next business day throughout the nation.