Emotional labor in the context of "Flight attendant"

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⭐ Core Definition: Emotional labor

Emotional labor is the act of managing one's own emotions and the emotions of others to meet job or relationship expectations. It requires the capacity to manage and produce a feeling to fulfill the emotional requirements of a job. More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion, whether actually felt or not, as well as its opposite: the suppression of emotions that are felt but not expressed. This is done so as to produce a certain feeling in the customer or client that will allow the company or organization to succeed.

Roles that have been identified as requiring emotional labor include those involved in education, public administration, law, childcare, health care, social work, hospitality, media, advocacy, aviation and espionage. As particular economies move from a manufacturing to a service-based economy, more workers in a variety of occupational fields are expected to manage their emotions according to employer demands when compared to sixty years ago.

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Emotional labor in the context of Social psychology (sociology)

In sociology, social psychology (also known as sociological social psychology) studies the relationship between the individual and society. Although studying many of the same substantive topics as its counterpart in the field of psychology, sociological social psychology places more emphasis on society, rather than the individual; the influence of social structure and culture on individual outcomes, such as personality, behavior, and one's position in social hierarchies. Researchers broadly focus on higher levels of analysis, directing attention mainly to groups and the arrangement of relationships among people. This subfield of sociology is broadly recognized as having three major perspectives: Symbolic interactionism, social structure and personality, and structural social psychology.

Some of the major topics in this field include social status, structural power, sociocultural change, social inequality and prejudice, leadership and intra-group behavior, social exchange, group conflict, impression formation and management, conversation structures, socialization, social constructionism, social norms and deviance, identity and roles, and emotional labor.

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Emotional labor in the context of Model (art)

An art model is a person who poses, often nude, for visual artists as part of the creative process, providing a reference for the human body in a work of art. The importance of the human figure in Western art begins with the Ancient Greeks, which was rediscovered in the Renaissance, art modelling then becoming an occupation. With few exceptions, models remained anonymous until the 19th century.

Modern nude models have most often been employees of art schools, and paid by the hour to pose. As an occupation, modeling requires the often strenuous 'physical work' of holding poses for the required length of time, the 'aesthetic work' of performing a variety of interesting poses, and the 'emotional work' of maintaining a socially ambiguous role. While the role of nude models is well-established as a necessary part of artistic practice, public nudity remains transgressive, and models may be vulnerable to stigmatization or exploitation.

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