Dispatcher in the context of "9-1-1"

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👉 Dispatcher in the context of 9-1-1

911, sometimes written 9-1-1, is an emergency telephone number in Canada and the United States, one of eight N11 codes of the North American Numbering Plan (NANP). Like other emergency numbers, dialing 911 for purposes other than reporting an emergency is a crime in most jurisdictions. Penalties for abuse or misuse of 911 can range from probation or community service to fines and jail time. Offenders can also be ordered to undergo counseling and have their use of telephones restricted or suspended for a period of time as a condition of probation.

Dialing 911 from any telephone will link the caller to an emergency dispatch office—called a public safety answering point (PSAP) by the telecommunications industry—which can send emergency responders to the caller's location in an emergency. In approximately 96 percent of the United States, the enhanced 911 system automatically pairs caller numbers with a physical address.

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Dispatcher in the context of Call for service

A call for service (CFS, also known as a job, hitch, incident, callout, call-out, or simply a call) is an incident that emergency services or public safety organizations (such as police, fire departments, and emergency medical services) are assigned to resolve, handle, or assist with. Operationally, a call for service is any incident where emergency services are a third-party intervener, regardless of whether their presence was requested or they came across it in the course of their duties.

The term "call" originates from the telephone calls made by the public to emergency telephone numbers to report the incident to dispatchers and request an emergency service response. There are two types of calls for service: dispatched calls, which are made by members of the public through emergency number calls; and self-initiated, self-generated, or directed calls, which are made by emergency services personnel.

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