Synchronous computer-mediated communication in the context of "Multicast"

Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate (real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involving simple text message exchanges, modern instant messaging applications and services (also variously known as instant messenger, messaging app, chat app, chat client, or simply a messenger) tend to also feature the exchange of multimedia, emojis, file transfer, VoIP (voice calling), and video chat capabilities.

Instant messaging systems facilitate connections between specified known users (often using a contact list also known as a "buddy list" or "friend list") or in chat rooms, and can be standalone apps or integrated into a wider social media platform, or in a website where it can, for instance, be used for conversational commerce. Originally the term "instant messaging" was distinguished from "text messaging" by being run on a computer network instead of a cellular/mobile network, being able to write longer messages, real-time communication, presence ("status"), and being free (only cost of access instead of per SMS message sent).

In computer networking, a private message (PM), or direct message (DM), refers to a private communication, often text-based, sent or received by a user of a private communication channel on any given platform. Unlike public posts, PMs are only viewable by the participants. Long a function present on IRCs and Internet forums, private channels for PMs have also been prevalent features on instant messaging (IM) and on social media networks. It may be either synchronous (e.g. on an IM) or asynchronous (e.g. on an Internet forum).

The term private message (PM) originated as a feature on internet forums, while the term direct message (DM) originated as a feature on Twitter. Due to the popularity of the latter service, DM has since been appropriated by other platforms, such as Instagram, and is often genericized in popular usage.