A ridesharing company (or ridehailing service) is a company (or service offered by a company) that, via websites and mobile apps, matches passengers with drivers of vehicles for hire that, unlike traditional taxis, cannot legally be hailed from the street. In most cases, the company sets fares, which may vary using a dynamic pricing model based on local supply and demand at the time of the booking and are quoted to the customer in advance, and receives a commission from each booking. The vehicles used in ridesharing/ridehailing service are called app-taxis or e-taxis.
Ridesharing companies were first founded in the 2010s following the proliferation of the Internet and mobile apps. In the 2020s, a few companies began offering rides in robotaxis.