IT in the context of Communications system


IT in the context of Communications system

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⭐ Core Definition: IT

Information technology (IT) is the study or use of computers, telecommunication systems and other devices to create, process, store, retrieve and transmit information. While the term is commonly used to refer to computers and computer networks, it also encompasses other information distribution technologies such as television and telephones. Information technology is an application of computer science and computer engineering.

An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users, and an IT project usually refers to the commissioning and implementation of an IT system. IT systems play a vital role in facilitating efficient data management, enhancing communication networks, and supporting organizational processes across various industries. Successful IT projects require meticulous planning and ongoing maintenance to ensure optimal functionality and alignment with organizational objectives.

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IT in the context of Computer operator

A computer operator is a role in IT which oversees the running of computer systems, ensuring that the machines, and computers are running properly. The job of a computer operator as defined by the United States Bureau of Labor Statistics is to "monitor and control ... and respond to ... enter commands ... set controls on computer and peripheral devices. This Excludes Data Entry."

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IT in the context of IT services

Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers.

Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement. The CIO WaterCooler's 2017 ITSM report states that business uses ITSM "mostly in support of customer experience (35%) and service quality (48%)."

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