DTMF in the context of Voice–user interface


DTMF in the context of Voice–user interface

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⭐ Core Definition: DTMF

Dual-tone multi-frequency (DTMF) signaling is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States,and became known under the trademark Touch-Tone for use in push-button telephones, starting in 1963. The DTMF frequencies are standardized in ITU-T Recommendation Q.23. The signaling system is also known as MF4 in the United Kingdom, as MFV in Germany, and Digitone in Canada.

Touch-tone dialing with a telephone keypad gradually replaced the use of rotary dials and has become the industry standard in telephony to control equipment and signal user intent. The signaling on trunks in the telephone network uses a different type of multi-frequency signaling.

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DTMF in the context of Voice user interface

A voice-user interface (VUI) enables spoken human interaction with computers, using speech recognition to understand spoken commands and answer questions, and typically text to speech to play a reply. A voice command device is a device controlled with a voice user interface.

Voice user interfaces have been added to automobiles, home automation systems, computer operating systems, home appliances like washing machines and microwave ovens, and television remote controls. They are the primary way of interacting with virtual assistants on smartphones and smart speakers. Older automated attendants (which route phone calls to the correct extension) and interactive voice response systems (which conduct more complicated transactions over the phone) can respond to the pressing of keypad buttons via DTMF tones, but those with a full voice user interface allow callers to speak requests and responses without having to press any buttons.

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DTMF in the context of Local insertion

In broadcasting, local insertion (known in the United Kingdom as an opt-out) is the act or capability of a broadcast television station, radio station or cable system to insert or replace part of a network feed with content unique to the local station or system. Most often this is a station identification (required by the broadcasting authority such as the U.S. Federal Communications Commission), but is also commonly used for television or radio advertisements, or a weather or traffic report. A digital on-screen graphic ("dog" or "bug"), commonly a translucent watermark, may also be keyed (superimposed) with a television station ID over the network feed using a character generator using genlock. In cases where individual broadcast stations carry programs separate from those shown on the main network, this is known as regional variation (in the United Kingdom) or an opt-out (in Canada and the United States).

Automated local insertion used to be triggered with in-band signaling, such as DTMF tones or sub-audible sounds (such as 25 Hz), but is now done with out-of-band signaling, such as analog signal subcarriers via communications satellite, or now more commonly via digital signals. In an emergency, such as severe weather, local insertion may also occur instantly through command from another network or other source (such as the Emergency Alert System or First Warning).

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